Creating a Comprehensive Customer Journey

Following up on our previous blog regarding the changes our industry may face in the coming year as cities and communities begin to reopen, another significant factor that parking operators and owners should consider is the overall “customer journey”. While traditionally these organizations have been primarily focused on simply providing a convenient and pleasant parking […]

By admin | January 21, 2021

Breaking it all Down: Beacons vs. Barcodes

With all of the recent advancements in the parking industry (and there are many), one notable example is the advancement in beacon technology. Beacon-based parking technologies are the latest alternative to the more traditional barcode options seen in many parking facilities. Beacons utilize bluetooth low energy (BLE) technology, allowing customers to utilize their parking application […]

By admin | January 13, 2021

A Return to Normal: How Can Parking Operators and Owners Prepare to Serve their Customers in 2021?

2020 has definitely been a wild ride for many – especially those of us in the parking, transportation, and mobility industry. Our industry has been impacted significantly, with huge reductions in parking demand, and the resulting impact that has had on budgets and staffing numbers. We are of course hopeful that in 2021 we will […]

By admin | January 6, 2021

ParkEngage Releases New Monthly Parking Service for Operators

ParkEngage recently released its new Monthly Parking service designed to assist operators  better serve and support their monthly parking customers . The ParkEngage Monthly Parking service provides a touchless and frictionless experience for monthly parkers. Further, the service can be easily integrated into the operator’s existing systems or be added as a standalone solution. The […]

By admin | September 30, 2020

ParkEngage Introduces Parking Inventory Management Service

ParkEngage recently introduced its new Inventory Management service designed to enable parking operators to publish and manage their reservable parking inventory on a common platform. The Inventory

By admin | September 23, 2020

ParkEngage Teams with ParkSFO to Enhance Customer Parking at San Francisco International Airport

ParkEngage has teamed with ParkSFO to implement an innovative touchless customer engagement platform, designed to enhance the parker experience at San Francisco International Airport (SFO). The solution will allow ParkSFO to easily, and in real-time, launch parking promotions and discounts to attract prospective customers, create a more cost-effective and touchless parking experience for travelers, and encourage customer retention. Parkers can take advantage of these promotions touchless through their mobile phones.

By admin | September 1, 2020