Post-COVID Considerations to Increase Profits and Support Your Loyal Customer Base
In the final of our three-part series of blogs looking ahead to communities and cities reopening in 2021, we focus on how operators will seek to increase their profits, attract new customers, and support their existing patrons. The 2020 COVID-19 lockdowns have had a significant impact on budgets and staffing levels. As we look forward […]
Enhanced Operations through GPS and Geofencing Boosting Solutions
In a previous post, we discussed the benefits and applications today related to beacon-based technologies. Another more low-tech solution that can provide a similar passive user experience is geofencing. Geofencing solutions take advantage of the fact that most people are already driving around with their GPS solutions enabled on their smartphones (along with WiFi and […]
Creating a Comprehensive Customer Journey
Following up on our previous blog regarding the changes our industry may face in the coming year as cities and communities begin to reopen, another significant factor that parking operators and owners should consider is the overall “customer journey”. While traditionally these organizations have been primarily focused on simply providing a convenient and pleasant parking […]
Breaking it all Down: Beacons vs. Barcodes
With all of the recent advancements in the parking industry (and there are many), one notable example is the advancement in beacon technology. Beacon-based parking technologies are the latest alternative to the more traditional barcode options seen in many parking facilities. Beacons utilize bluetooth low energy (BLE) technology, allowing customers to utilize their parking application […]
A Return to Normal: How Can Parking Operators and Owners Prepare to Serve their Customers in 2021?
2020 has definitely been a wild ride for many – especially those of us in the parking, transportation, and mobility industry. Our industry has been impacted significantly, with huge reductions in parking demand, and the resulting impact that has had on budgets and staffing numbers. We are of course hopeful that in 2021 we will […]
ParkEngage Releases New Monthly Parking Service for Operators
ParkEngage recently released its new Monthly Parking service designed to assist operators better serve and support their monthly parking customers . The ParkEngage Monthly Parking service provides a touchless and frictionless experience for monthly parkers. Further, the service can be easily integrated into the operator’s existing systems or be added as a standalone solution. The […]
