In just a couple of weeks, ParkEngage will be in Austin for the National Parking Association Convention and Expo, September 18-21. We are thrilled for the opportunity to connect once again with parking, transportation, and mobility professionals from throughout the country, and share how our touchless parking solutions can help parking facility owners and operators streamline their services.

If you’re attending, be sure to visit us at Booth #632. In addition, don’t miss an amazing presentation on the NPA Expo Supplier Stage on Monday, September 19 at 12:30 pm. Join ParkEngage VP of Customer Success, Joe Parker for an important session “Business Intelligence and KPIs for Parking Operations.”

Analytics have become so essential to enabling parking owners and operators to successfully perform their daily tasks, evaluate the market to identify new solutions, and understand the needs of their customer base. As the industry continues to move forward, owners and operators are seeking to identify factors and patterns that will help them make decisions regarding growth, hiring practices, spending, and more. A well-defined set of metrics and data analysis must be applied to help them make these
decisions.

This session will discuss the path from data to decisions. It will provide attendees with an analysis of key performance indicators for the parking industry, tools used to analyze the data we have collected, identifying patterns in the data, and strategies for applying this analysis to your decision making.

This is a presentation you will not want to miss! If you are a parking owner and operator, we will provide you with valuable tools, resources, and strategies to obtain data and apply it to create the most successful parking operation possible. We’ll see you there!

The customer journey has been reimagined. For so many years it has consisted of driving to a destination, parking, and getting on our way. Unless you were in an urban core, you most likely arrived where you were going in a vehicle. The parking industry has successfully dedicated years to identifying solutions and strategies to make the parking experience as seamless and comfortable as possible.

However, in recent years the customer journey has incorporated other alternative mobility and transportation options along the way. From public transportation like buses and trains to mobility options like scooters and bicycles. Many people use a combination of these modes, along with driving, to get to where they are going.

Parking is often the first part of the journey, with drivers arriving at a parking facility or lot and then catching their train or completing their trip on a bike, scooter, or even walking. As cities continue to develop and parking becomes more limited, it’s increasingly difficult to park directly at your destination. These alternative modes have helped people get to more places more easily than they could before. Touchless parking streamlines and expedites the entire process, allowing people to park their vehicle and get right to the next part of their journey quickly and seamlessly.

Touchless solutions have already played a role in these options, and the day is coming where they will all be incorporated into one. Now people can purchase their train or bus passes, or reserve a bike or scooter, through their mobile app just like they can reserve, manage, and pay for their parking. At Yankee Stadium, ParkEngage worked with City Parking to allow patrons to accomplish all parking and transportation related tasks including making parking reservations, purchasing parking passes, purchasing bus passes, and more. The ParkEngage Online Reservations solution significantly improved the patron experience, while helping the operator manage real-time pricing and availability, enhance customer service and loyalty, and increase revenues.

As parking solution providers, we are always looking ahead at how our solutions can help get people where they are going, from the time they leave their homes until they return. Touchless solutions continue to make these journeys seamless. Check out the entire ParkEngage Suite of Solutions!