Part 1 of a 2-part blog series highlighting ParkEngage CEO Rajiv Jain’s recent Parking & Mobility article. Check out the full article here.
As an industry overall, we have been moving toward a touchless future for a while. Parking, transportation, and mobility professionals have been on the cutting edge of developing new technologies that will create a more efficient and seamless experience for their customers, while helping parking owners and managers streamline their operations.
The increasing adoption and acceptance of new technologies has been led by the recent, more technology savvy generations. The COVID-19 pandemic further helped to accelerate this process for people of all ages, encouraging them to become more comfortable performing their daily tasks through their mobile devices, and limiting their physical contact with other people and their exposure to surfaces.
In the coming years, touchless parking solutions will continue to grow in popularity and integration. From mobile payment solutions to contactless and even gateless parking facilities, the parking landscape will look a lot different than it has in the past.
It’s important to prepare not only your operation for these changes as we move into the future, but also your staff and your customers. Here are just a few quick tips to help transition into a touchless future.