ParkSFO is a long-term parking operation serving San Francisco International Airport. ParkSFO provides more than 3,000 indoor, self-parking spaces and over 200 valet parking spaces approximately five miles (via shuttle) from the airport. Recently voted SFO’s best airport parking facility, ParkSFO provides convenient, safe, state-of-the-art parking for millions of visitors each year.

ParkEngage works with the ParkSFO team to provide our innovative Promotions solution to help attract new customers, increase customer engagement, and provide a pleasant parking experience for all customers. With our solution, ParkSFO can launch parking promotions and discounts in real-time to attract prospective customers, create a most cost-effective parking experience, and increase customer retention. Parkers can easily take advantage of these promotions touchless through their mobile phones.

The solution gives ParkSFO hands-on control to create and implement customer promotions at their convenience. They can also analyze their promotion campaigns effectiveness through a unified BI dashboard.

ParkEngage also provides ParkSFO with a custom touchless parking solution. This technology has significantly improved the customer experience at the ParkSFO parking facility, creating a seamless journey from entry to exit, all through the user’s mobile device. Customers can enter, find their parking space, pay, and exit all through the custom ParkSFO platform.

ParkEngage has helped to significantly improve the parking experience for customers, while providing ParkSFO with a more efficient and cost-effective operation. ParkSFO has seen a significant increase in customers utilizing the touchless parking feature for their parking facility.

For over a year and a half, there event parking has essentially come to a standstill. College and professional sporting events had no spectators, there were no concerts, and pretty much any large gathering of people happened virtually through our computer screens and mobile devices.

Now, as communities begin to open back up and crowds return to their seats in stadiums and event venues nationwide, parking facilities and lots will be full again too. This is great news!

But a lot has changed during this time too. People may still be hesitant to return to public transit, potentially causing even greater demand for parking. Expectations are also higher for a more contactless experience, reducing interactions with other people and limiting exposure to surfaces as much as possible.

The parking industry has also continued to transform during this time, leading to the development and integration of more technologies including touchless parking solutions. Touchless parking in particular is a great advancement for event parking. It meets a lot of these new customer expectations by allowing people to manage the entire experience through their phones, while reducing interactions with other people. However, it also helps to streamline the entire parking process, helping people get in and out of these parking facilities, and creating a more seamless event parking experience.

Touchless parking allows people to enter a parking garage or lot, easily find their parking space, and pay and exit all through the convenience of their mobile device. For large events in particular, this helps to dramatically reduce the amount of time spent waiting to enter and exit facility.

As people become more comfortable stepping out of their homes and easing their way back into large events, make sure your facilities are up to date with the latest technologies to create a more seamless operation, while supporting your customers’ needs. Learn more about how ParkEngage Touchless Parking can improve your gated or ungated, self-parking or valet garages across your portfolio, including your event parking facilities.