Touchless Parking for Your Valet Operation

Are you interested in implementing touchless parking solutions in your parking facility, but not sure how it will work in your valet operation? Touchless parking is actually a fantastic complement for any self-park or valet parking facility, and can help to significantly improve the parking experience for customers of both.

Touchless parking solutions allow your valet parking facility to quickly deploy touchless parking capabilities, creating a more efficient and convenient experience. Customers can enter, pay, and exit your facility safely and securely, eliminating time spent waiting in lines and reducing interactions with attendants.

When a customer arrives at your valet facility, they simply use their mobile phone to scan a QR Code at the check-in station. The system will send an e-ticket to the customer, as well as a copy to the valet staff. The customer then leaves their vehicle with the valet to park. After the valet inspects the vehicle, they can attach the damage report to the customer’s e-ticket for reference later if needed.

When the customer is ready to leave their destination, they open their e-ticket to notify the valet of their ETA, and initiate payment. Once returning to the parking facility, they scan the QR code which notifies the valet of their arrival. Once the valet confirms that their e-ticket is paid, they will deliver the vehicle to the customer. The customer can leave a tip for the valet; and the system will maintain the customer’s payment history for their records. ParkEngage can easily customize a solution to integrate with your valet parking facility, as well as the technologies you already have in place. Check out this video on how the process works, and contact us to learn more or to schedule a demo!

ParkEngage In Action: ParkSFO

ParkSFO is a long-term parking operation serving San Francisco International Airport. ParkSFO provides more than 3,000 indoor, self-parking spaces and over 200 valet parking spaces approximately five miles (via shuttle) from the airport. Recently voted SFO’s best airport parking facility, ParkSFO provides convenient, safe, state-of-the-art parking for millions of visitors each year.

ParkEngage works with the ParkSFO team to provide our innovative Promotions solution to help attract new customers, increase customer engagement, and provide a pleasant parking experience for all customers. With our solution, ParkSFO can launch parking promotions and discounts in real-time to attract prospective customers, create a most cost-effective parking experience, and increase customer retention. Parkers can easily take advantage of these promotions touchless through their mobile phones.

The solution gives ParkSFO hands-on control to create and implement customer promotions at their convenience. They can also analyze their promotion campaigns effectiveness through a unified BI dashboard.

ParkEngage also provides ParkSFO with a custom touchless parking solution. This technology has significantly improved the customer experience at the ParkSFO parking facility, creating a seamless journey from entry to exit, all through the user’s mobile device. Customers can enter, find their parking space, pay, and exit all through the custom ParkSFO platform.

ParkEngage has helped to significantly improve the parking experience for customers, while providing ParkSFO with a more efficient and cost-effective operation. ParkSFO has seen a significant increase in customers utilizing the touchless parking feature for their parking facility.