ParkEngage Touchless Parking recently went live at the new Zoo Atlanta Parking Facility. Working with AAA Parking, ParkEngage is integrating its touchless parking technology at the 1,000-space Grant Park Gateway parking facility. This new technology will transform the parking experience of the nearly 500,000 visitors of the zoo each year.

ParkEngage Touchless Parking is an innovative solution that tracks when the user arrives to the facility, where they park, and when they exit. It does not require the end user to download any apps and does not require any proprietary equipment to be installed. This new technology will allow Zoo visitors to perform all of their parking tasks from arrival to departure via their mobile phone, giving customers control of their parking experience right at their fingertips.

When visitors arrive at the new facility, they will use their phone to check in. The customer will then receive an eTicket on their mobile phone and proceed to their parking space. Upon returning to the facility, the customer will open their eTicket to initiate mobile payment, and be able to immediately checkout of the facility after retrieving their vehicle.

The ParkEngage Touchless Parking solution also provides AAA Parking and its customers with a number of additional benefits to create a seamless parking encounter, including:

• Eliminating backup times at gated exits or valet wait times
• Eliminating paper tickets through the provision of eTickets
• Eliminate cumbersome physical membership passes and use ePass in its place
• Implementation of efficient and convenient payment through mobile pay
• Promote special offers and event-based pricing
• Ability to sell add-on services that customers can purchase or reserve directly from their mobile devices
• Provide personalized customer service and create brand loyalty

This innovative technology complements the numerous groundbreaking features in the Grant Park facility. The garage is the world’s first project to receive both LEED Sites and Parksmart certifications, incorporating a 2.5-acre green roof, electric vehicle charging stations, and bike racks. The ParkEngage Touchless Parking solution enhances the sustainability features of the garage by significantly reducing the amount of time spent idling at the entrance and exits.

ParkEngage recently introduced its new Online Reservations service. This development is designed to enable parking facility owners and operators to provide their regular and prospective patrons the opportunity to make online reservations to park in any of their parking facilities.

As a complement to the ParkEngage suite of touchless parking services, this will enhance the user parking experience by integrating with each operator’s real-time inventory across their parking portfolio. Further, it will allow the operator to remotely manage pricing, incorporate targeted promotions, and much more.

The ParkEngage Online Reservations service allows parking facility owners and operators to serve their customers more effectively, while helping to increase revenues, attract new customers, and remotely manage the parking inventory available in their mobile apps. The service also includes the opportunity to attract new or previous customers with targeted marketing campaigns or touchless parking promotions.

Through a central platform, this solution can specify pricing structure in the pricing engine, implement dynamic pricing based on availability, and integrate with your real-time inventory to maximize sales.

ParkEngage can integrate this solution through the operator’s existing website or mobile app.

The ParkEngage online reservations platform provides owners and operators with a number of benefits to enhance their operation and attract consistent customers, including:

• Effectively manage real-time pricing and availability.
• Enhance customer loyalty.
• Maximize parking revenues.
• Create a seamless experience for customers.
• Reduce potential headaches and offer peace of mine.
• Accept multiple payment options.

ParkEngage is committed to continuing to provide parking owners and operators with the innovative touchless parking tools and resources to streamline their internal operations, while creating the best experience possible for their customers. ParkEngage Online Reservations is the perfect complement to our touchless parking services.